Services

FormRoom recognise that crafting a future-brand requires a deep understanding of your business and customers. In the initial stages of brand consulting, we ask the right questions and listen intently to your brand vision, values and goals. We delve into your customer environment, their journey and the market landscape. We gain a deep understanding of the buying behaviour and look at how customers interact with your brand through every touch-point – whether online or in a physical space. As part of this extensive market research, we analyse your competition and environment to identify if there are any gaps in the market or opportunities where your brand is falling short. We distil these insights and develop a future-proof brand strategy.

Our practices draw on 40 years of design, manufacturing and installation expertise to produce industry renowned interior design projects. We work collaboratively to achieve a coordinated balance between interior architecture, design features, finishes and materiality. With global clients like Dover St Market, Charlotte Tilbury and emerging players including Milk Train and Missguided, FormRoom are re-thinking the way customers experience brands in the real world. Our clients are visionary leaders who embrace the new era of digital consumers and understand that the shopping experience is evolving. Our commercial interior spaces are designed to bring brands to life. Tapping into the core of what consumers want from their real-world experience and giving that to them through considered experiences. We weave your unique brand story into every customer interaction to create an authentic and natural connection. The result is a unique and engaging experience that creates a stronger sense of brand love and loyalty.

Our team of project managers expertly handle and coordinate store fit-outs, concessions, pop-ups, bespoke furniture and lighting. As a full service commercial design agency, we work closely with brands from initial concept and design to production and installation – all with the purpose of generating maximum return. We understand the difficulty of dealing with a fleet of different personnel on a single project. Each of our clients work with a dedicated project manager, who is their main point-of-contact. Our project managers orchestrate each stage of your timeline to provide access to a network of global manufacturers who are experts in their field. Whether we work closely with you every step of the way or hand over the final product at completion. In both cases, we listen to your goals, map them out and bring them to life.